In order to assess my clients' satisfaction with our services, last month we began mailing a brief questionaire at the conclusion of their cases. I am delighted with the results:
- 100% satisfaction with the two items inquired about, results and treatment.
- 100% agreement that the client would recommend this law office to other people.
- 100% agreement that the client was "very pleased" with this office (top rating).
I will include client comments in a following blog.
